Privacy

LAST UPDATED 2026-07-08

This page explains, in plain language, how Universal Automotive Platform Pte. Ltd. ("uaPlatform", "we") handles data on this website, on the uaCloud platform, and in the uaCloud mobile app.

This website

uaplatform.com is a static site. It sets no cookies and collects no personal information. We measure visits with a self-hosted instance of GoatCounter, a privacy-friendly analytics tool: it counts page views in aggregate, uses no cookies, and does not identify or track individual visitors.

The uaCloud platform

Vehicle and fleet data on uaCloud belongs to the customer organization that produces it. Every organization runs in strict isolation - its own workspace, its own data, its own web address - and data is never shared between customers. Access within an organization is controlled by that organization's own administrators.

The uaCloud mobile app

The uaCloud mobile app is a companion for the people who drive the vehicles on the platform. You sign in with a uaCloud account, and everything you see belongs to that account. The app collects only what a feature needs, and only when you use that feature:

• Account - your username and organization, used to sign you in and show your vehicles. Kept for as long as your account exists.
• Location (precise and approximate, foreground only) - used only when you save where you parked. The app never tracks your location in the background.
• Camera - used to scan a vehicle QR or VIN code. Frames are processed on your device for scanning and are not stored.
• Photos and videos - only the ones you attach to a service report, uploaded to your organization's service records.
• Notifications - a push token so we can send service reminders, recalls, and campaign messages. Delivered through the operating system's push service (Apple on iOS, Google on Android) as technically required.

We use this data only to provide the app's features inside your organization's isolated workspace. We do not sell it, and we do not share it with third parties for advertising. Every permission is optional and is requested only the first time you use the related feature - you can decline and keep using the rest of the app.

Deleting your data

This applies to the uaCloud mobile app and to every branded version of it we publish. To have your data deleted, write to hello@uaplatform.com from the address on your account, or ask your organization's administrator to make the request for you. Say which account it concerns - we answer to confirm before anything is removed. A customer organization can request deletion of everything it owns the same way, at any time.

A deletion request removes the account and what is tied to it: name, email address, phone number, profile picture, the photos and videos attached to service reports, and the notification token. Vehicle telemetry belongs to the organization operating the vehicle, so it goes when that organization asks for its own deletion. We complete deletions within 30 days, and backup copies age out within a further 30 days. The only things kept are records we are required by law to hold, such as invoices, for the statutory period.

Contact

For any question about data handling, or to make a deletion request, write to hello@uaplatform.com.